Privacy Policy

Effective Date: 10/23/2025   |   Last Updated: 10/23/2025

This Privacy Policy explains how BestBytes AI LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you access or use PeerLLM Chat or any related services (collectively, the “Service”). By using the Service, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Technical Information: IP address, browser type, operating system, device information, access times, and general usage data required for system operation and security.
• Usage Data: Interactions with the Service (e.g., prompts, commands, API usage patterns), timestamps, and performance metrics.
• AI Interaction Data: Prompts and responses you submit to PeerLLM Chat, stored temporarily and anonymized for debugging, moderation, and improving system reliability.
• Diagnostic and Error Logs: Non-personal data related to crashes, errors, or security incidents, used strictly for troubleshooting.
• Voluntary Contact Information: If you contact us for support, we may collect your name, email address, and message content to respond effectively.

We do not intentionally collect sensitive personal information (such as government IDs, medical, or financial data). You must not share confidential or personal information in chat prompts.

2. How We Use Your Information

We use collected data to:

• Operate, maintain, and improve the Service’s stability, accuracy, and performance.
• Detect and prevent misuse, abuse, fraud, or illegal activity.
• Monitor and enhance safety through automated and human moderation systems.
• Analyze aggregated usage statistics to improve system design and efficiency.
• Comply with applicable legal obligations and enforce our Terms of Service.
• Respond to technical or customer support inquiries when voluntarily provided by users.

3. AI Moderation and Safety Systems

To protect users and comply with legal requirements, the Service employs automated and human-assisted moderation systems that detect and block harmful, illegal, or prohibited content. These systems may temporarily store flagged text or metadata for investigation or training of moderation algorithms. Such data is handled securely and anonymized whenever possible.

4. Data Storage and Retention

• Technical logs and analytics data are generally retained for up to 90 days before being anonymized or deleted.
• Prompts and AI outputs may be cached temporarily (for a few hours or days) to support session continuity and debugging.
• Moderation records related to prohibited activity may be retained longer as required by law or security compliance.
• Support inquiries and correspondence are retained as needed for recordkeeping and legal defense.

We take appropriate organizational and technical measures to prevent unauthorized access, alteration, or disclosure of data.

5. Data Sharing and Disclosure

We do not sell or trade personal information. Data may be shared only in the following limited cases:

• With trusted service providers under confidentiality agreements (e.g., hosting, analytics, infrastructure) strictly for operating the Service.
• To comply with applicable laws, lawful requests, or enforceable governmental or judicial orders.
• To investigate, prevent, or address security threats, fraud, or abuse.
• In connection with a merger, acquisition, or sale of company assets, provided successor entities remain bound by equivalent privacy obligations.

6. International Data Transfers

The Service is operated from the United States. By using the Service, you consent to the transfer and processing of your data in the United States and other jurisdictions where we or our partners operate, which may have different data protection laws than your country.

7. Your Rights and Choices

You may have rights under applicable privacy laws, including to:

• Access or request a copy of the information we hold about you.
• Request correction or deletion of inaccurate or unnecessary data (subject to legal retention limits).
• Object to certain processing activities or withdraw consent (where applicable).
• Request data portability under GDPR where technically feasible.

To exercise these rights, contact us at privacy@bestbytes.ai. We will verify requests consistent with applicable law and respond within legally required timeframes.

8. Security

We use encryption, access controls, network isolation, and secure logging to protect Service data. However, no system is completely secure. You acknowledge and accept that transmission of data over the internet carries inherent risks beyond our reasonable control.

9. Children’s Privacy

The Service is not directed to children under 13 (or the age required by local law). We do not knowingly collect data from minors. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete it.

10. Third-Party Services and Links

The Service may contain links to third-party websites or APIs. We are not responsible for the content, privacy practices, or data policies of third parties. You should review the privacy policies of any external sites you visit.

11. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted at https://peerllm.com/privacy. Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact Us

BestBytes AI LLC
Attn: Privacy Officer
📧 privacy@bestbytes.ai
🌐 https://peerllm.com